Product
Smart Panel is a wall-mounted and connected device which has many features like auto-flush, eco-mode and etc. The product is developed by VitrA.
Cosmux and VitrA Smart Connected Technologies team worked together to design all user experience and make sure users get all the benefits of it.
When the project started…
There was already a developed product, the physical device mounted on the wall called Smart Panel, with an application paired with it. The app had a remote control and a screen showing some reports about consumed water. In fact, the product has several features that can increase users’ comfort and decrease water consumption by proper actions after using the toilet. Therefore we aimed to make all these beneficial features visible to user so that user may use Smart Panel in an effective way.
Why someone may want to use this app?
We created a Design Sprint team within VitrA Smart Connected Technologies team. There were people from many different professions such as mechanical engineering, electronic engineering, sales, product owner etc. We run the first day activities of Design Sprint to define the fundamentals of the project so that we can establish a suitable interaction and design the user interface accordingly.
During Day 1 activities, we decided a Long Term Goal, selected 3 “How Might We” questions and crucial “Sprint Questions”.
In addition, we created simple Map that shows how users will discover, learn and use the app:
Initial Sketches
Based on the outcomes of the Design Sprint Day 1 activities, we made our initial sketches to search for answers to specific questions like “How can we pair with Panel?” , “How can we use the remote?”, “How can user learn about features?” etc.
Assuming that the app needs to be used at least at installation phase, we decided to focus on “How can we make users keep the app on their phone and use it?”. So we asked the following questions:
Based on all outcomes of all work, we created a strategy in order to keep users actively using the app. Moreover, we wanted users to learn all available great features of the product and use them to maximize the benefits.
After we completed the main roadmap, we designed all the screens based on the outcomes and VitrA corporate identity.
“We witnessed the power of Design Sprint with Cosmux. There is huge difference between what we had before and after running a sprint. We come up with many creative solutions during the process.”
“During this project we observed a real fusion, bringing all different ideas to reach an amazing result. It was a great experience to work with people from different disciplines in our company and see how our technical knowledge and their different ideas combine together.”
